Here are some questions we are frequently asked and the answers to those questions. If you have additional questions that aren’t covered here, please give us a call at (207) 829-4090.

1. What are the hospital hours?

Our hospital is open Monday to Friday from 7:00am to 6:00pm. On Saturdays, we are open from 7:00am until 1:00pm. The clinic is closed on Sunday except for boarding drop-off and pick-ups from 8:00a.m.-9:00am.

2. Do I need to have an appointment?

Yes, patients are seen by appointment.

3. What forms of payment do you accept?

Cash, check, Mastercard, Visa, Discover, and CareCredit.

4. Can I make payments?

Payment is required at the time of service.

5. At what age can I have my pet spayed or neutered?

Spaying or neutering can be done at approximately five months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also, a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

6.  What is the pre-anesthetic blood screening?

This is a blood test that is run here in the clinic at the time of surgery. It tests the organ functions and blood counts of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

7. How long do the sutures stay in after my pet’s surgery?

Procedures involving sutures require them to be removed in 12-14 days following the surgery, though most surgeries are completed with dissolvable sutures placed under the skin that don’t need to be removed.

8.  Is it a good idea to let my pet have at least one litter?

No, there is no advantage to letting your pet have one litter. However, there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent urine spraying and marking, and also a drop in the surplus of unwanted puppies and kittens.

9.  Do you board pets?

Yes, we offer boarding for both dogs and cats.  We also provide dog daycare Monday-Friday. 

10.  What are your kennels like?

Our dog kennels are all indoors. The dogs are allowed outside in the playground for play and socialization while they are boarding. Cat boarders are housed in a separate area upstairs away from the dogs, with clear-backed (to watch the birds) multi-level cages, heated floors, and separate individual bathrooms for the litter box. We ask that you bring your pet’s food to lessen the chance of stomach upset.  We do provide beds, but you are welcome to bring your own pet’s bed to help them feel more at home. 

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